We want you to feel confident with purchasing from us!
If you are unhappy with anything we supply just contact us and we will do
what we can to help.
We welcome feedback, good or bad, on delivery timescales-
Please help us to improve our service to you.
Tubulars should be checked for air retention and straightness before gluing
on a rim.
Tubular tyres with glue on the base tape are non returnable.
One common problem is tubulars is with apparent slow punctures- this is
almost always due to the valve core being not tight enough.
It does not need to be very tight- but it should not be finger loose.
Be careful, as it is very easy to twist the valve base.
Hold the valve base lightly by a pair of pliers to ensure the seal is not
damaged as you tighten the core.
If any equipment is damaged, the customer should contact us and agree a
course of action. We will replace any such item but agreement should be
sort before returning the it. You will be issued with a Returns Number
which you should quote in all correspondence.
If a return needs to be posted please afix a customs form (CN22 or 23) with
'Returned Goods, failed sale' clearly written on it.
Send to the following address: