How come you are so much cheaper than my local shop?
We are amazed at the prices we hear about from customers.
It seems that as tyres are often purchased because you need a tyre right now,
it is an easy target for profiteering.
You are so much cheaper than US web sites, there must be a catch?
What about taxes and customs?
No catch! US importers are rich people- They are buying from the same European sources
as us but whereas we just charge a modest profit and the bare carriage costs,
they think they can get away with any price as Europe is so far away.
If you live outside the EU then no tax will be charged- Customs are not paid by us but,
in the case of tyres at least, customs fees are zero in our experience.
How long will I wait for my kit?
For the US the average delivery using Airmail is about a 5 days.
For European destinations those figures are down to about 3 days.
In the UK first class post usually manages delivery the next day.
If the order arrives in time for us to pack it before our post is collected then it goes same day.
Orders placed after early afternoon Friday are going to sit until Monday morning though.
What if what I order has a fault?
If your purchase has a fault we will send out a replacement as long as you agree to send
the faulty item back. For regular customers we will even send it out without waiting for
the faulty one back but thats not part of our terms & conds. and is at our disgression.
Why not take a look at our conditions of use page?
I do not know what tyre I need, can I ask for advice?
We are very keen to help you select the right tyre.
Your email contact, Steve Howells, has been racing and riding for 25 years and has
always taken a keen interest in tyre technology.
He will happily bore you on the subject if given the chance!
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